The freight industry is plagued by a manual document processing system that generates a paper trail of proof of delivery documents, bills of lading, rate confirmations, invoices, and more. This process creates operational drag, eroding margins and slowing cash flow. The cumulative cost of manual processing is enormous in an industry where margins are razor-thin.
For decades, this process has been manual, with carriers and brokers managing a half-dozen or more documents per shipment. Each one needs to be validated and reconciled before an invoice can be issued and revenue can be recognized. This creates a ripple effect of delays, disputes, and cash flow issues.
The problem is not just volume, but also variation and lack of consistency in the documents that arrive from dozens of different shippers, in different formats, and through different channels. Some are clean PDFs, while others are photographs of crumpled papers taken on a driver's phone. Signatures are sometimes illegible, and accessorial charges are invoiced but lack supporting documentation.
Each discrepancy creates work for someone to catch it, chase down the right information, correct the record, and restart the billing cycle. Multiply that by hundreds or thousands of loads per week, and there's a significant operational cost in labor hours, delayed invoices, and revenue.
The financial stakes are real. Slower billing means slower cash flow, and incomplete documentation delays factoring. Carriers pay for fuel, payroll, insurance, and equipment long before payment arrives. When billing stalls, capital remains tied up—or must be borrowed—creating interest carry that increases with each passing day.
Hyperscience transforms the delivery-to-cash process by classifying, extracting, and validating freight documentation at intake, ensuring downstream systems receive complete, trusted, billing-ready data.
The system ingests load documentation the moment it arrives, regardless of format—from structured PDFs to driver-submitted images—and reconciles extracted data directly against records in the carrier's TMS or ERP. Built-in completeness and consistency checks flag discrepancies in real time, preventing missing signatures, unsupported accessorials, or quantity mismatches from delaying billing or triggering downstream disputes.
By automating 80 to 90 percent of routine loads, Hyperscience reduces the burden on billing teams and improves operational efficiency. Specialists spend their time on work that requires their expertise, rather than on routine checks that a well-designed system can handle automatically.
The result is faster billing, cleaner invoices, fewer disputes, lower processing costs, and the operational scalability to grow without growing the back-office headcount to match.
Automated document processing can significantly reduce manual errors and improve billing accuracy.
