RMS, a hospitality platform for hotels, motels, serviced apartments, and campgrounds, has announced that its fully integrated payment solution, RMS Pay, has surpassed €1 billion in processed transactions just one year after its global launch. This milestone signals a fundamental shift in how guests book and pay for stays, with speed, convenience, and flexibility now baseline expectations.
Digital wallets and Buy Now, Pay Later options are increasingly shaping booking behavior. RMS Pay meets this demand by automating the entire payment journey, from secure pre-authorizations and scheduled charges to reconciliation, reporting, and dispute resolution.
The result is a frictionless experience for guests and a major time-saver for teams. 95% dispute-free rate, while saving hours each week on manual admin.
At Woodgate Beach Houses, automation has cut weekly payment reconciliation time by more than 10 hours. Roomzzz Aparthotels has experienced similar benefits, with Victoria Curley stating that RMS Pay allows them to 'just work' without worrying about night shift balancing or end-of-day checks.
RMS Pay is fully embedded into the RMS platform, allowing operators to start accepting both card-present and eCommerce payments within minutes of onboarding. The solution's most popular features include Pay by Link, Charge to Room, and upcoming scheduled payment functionalities, designed to meet the expectations of today's digitally fluent travelers.
With payments becoming one of the most important touchpoints in the guest journey, RMS CEO Adam Seskis emphasizes the importance of fast, flexible, and secure payment options.
The rise of RMS Pay marks a significant shift towards automation in hospitality payments, enabling operators to focus on providing excellent guest experiences. As digital wallets and Buy Now, Pay Later options continue to gain traction, it's clear that speed, convenience, and flexibility are now non-negotiable expectations for travelers.
