Tiffin Motorhomes has appointed a new Vice President of Quality, Michael Fennell, to lead quality across all products. This newly created role reinforces the company's commitment to product excellence and accountability. The appointment reflects Tiffin Motorhomes' continued investment in delivering consistent, high-quality products.
The new VP of Quality will oversee the full lifecycle from product conception through the end-user warranty experience. His focus includes strengthening inline manufacturing quality, enhancing pre-delivery inspection (PDI) processes, and leveraging warranty data to drive continuous improvement. This strategic move aims to enhance the overall quality of Tiffin Motorhomes' products.
Michael Fennell has been with Tiffin Motorhomes for five years, most recently serving as Director of Quality Control. He brings experience in manufacturing processes and quality systems, which will be crucial in driving consistency across all products. His appointment is a testament to the company's commitment to putting the right leadership in place to drive quality.
The new role also involves modernizing Tiffin's quality systems, including new software to better identify and address defects. Fennell is leading the rollout of Critical to Quality (CTQ) inspections across manufacturing lines and Executive Quality Audits involving members of the executive team in final PDI inspections.
Quality is a shared responsibility across every team member at Tiffin Motorhomes. The company's commitment to accountability and consistency will be driven by Fennell's leadership, ensuring that every product meets the standards customers expect. This approach reflects the company's focus on strengthening execution and reinforcing accountability across the business.
The creation of the Vice President of Quality role is a significant step forward for Tiffin Motorhomes. By investing in quality control, the company aims to enhance customer satisfaction and build trust with its owners. The new VP will play a critical role in driving this effort.
Tiffin Motorhomes' focus on quality is built on the legacy set by Bob Tiffin. The company's commitment to upholding and building on that legacy every day reflects its dedication to delivering high-quality products. This approach has earned the company a reputation for excellence in the industry.
The Jayco-Tiffin Group's CEO, Ken Walters, emphasizes the importance of connecting teams through clear ownership and disciplined use of key quality metrics. By doing so, Tiffin Motorhomes can ensure every product meets the standards customers expect. This approach will drive consistency across all products.
Tiffin Motorhomes' decision to create a new role focused on quality control demonstrates its commitment to delivering consistent, high-quality products. With Fennell at the helm, the company is well-positioned to achieve this goal and maintain its position in the market.
The new VP of Quality will drive consistency and accountability across the business.
