The North American Trailer Dealers Association (NATDA) has announced a strategic partnership with NCM Associates aimed at strengthening education, peer networking and operational support for trailer dealers. The collaboration will focus on delivering programs tailored specifically to the needs of light- and medium-duty trailer dealerships. By expanding its reach into this segment, NATDA aims to provide more resources and tools to help dealers improve their overall performance.
NATDA has named NCM Associates as its education partner and exclusive service management training provider. As part of the agreement, NCM Associates will deliver programs designed to support trailer dealers in improving profitability and performance. The partnership introduces access to trailer-focused 20 Groups, leadership and service workshops, benchmarking data and training incentives.
The new partnership also expands the scope of NCM's 20 Group program within the trailer segment. These groups bring together non-competing dealers to share financial data, compare performance metrics and exchange best practices in a confidential, facilitated setting. This will provide valuable opportunities for dealers to collaborate and learn from each other.
Mark Spader, a 20 Group moderator with NCM Associates, noted that the collaboration will provide trailer dealers with access to benchmarking and peer collaboration tools that support stronger decision-making and long-term growth. The expanded 20 Group program is expected to be particularly beneficial for smaller operations.
NATDA members will now have access to 20 Groups built specifically for trailer dealers, along with a new 'Express' format designed for smaller operations. This hybrid option combines virtual and in-person engagement, allowing dealers to participate with reduced travel costs while maintaining regular collaboration and insights.
NCM Associates will also play a visible role at the upcoming NATDA Trailer Show, scheduled for September 1-3 in Nashville. The company will host three education sessions focused on improving dealership operations: parts management strategies, service department performance optimization, and a mock 20 Group session.
The new partnership is expected to have a significant impact on the trailer dealer industry. By providing more resources and tools to support their businesses, NATDA and NCM Associates aim to help dealers improve their overall performance and build more resilient operations.
NATDA said additional details on future programs and initiatives tied to the partnership will be released in the coming months. This suggests that the collaboration is just the beginning of a long-term effort to support trailer dealers and drive growth within the industry.
As the trailer dealer market continues to evolve, it's essential for dealers to stay ahead of the curve. The NATDA-NCM Associates partnership provides an excellent opportunity for dealers to access valuable resources and tools that can help them improve their performance and build stronger businesses.
This partnership will help dealers improve performance and build more resilient businesses.
